Return & Refund Policy

1. All Sales Are Final

All gift box orders are final once payment has been made.
No returns, cancellations, or refunds will be accepted after payment is completed.

2. No Returns or Exchanges

Due to hygiene reasons, product handling, and the curated nature of our gift boxes, we do not accept any returns or exchanges for change of mind.

3. Order Confirmation

Any order is considered confirmed once payment is received.
By proceeding with payment, you acknowledge and agree to our No-Refund Policy.

4. Customisation & Product Variations

Our products are carefully curated with seasonal or limited-quantity items.
Minor substitutions may occur depending on product availability. Kindly consider this before placing your order.

5. Damage or Missing Items

If your product arrives damaged or with missing items, kindly contact us on the same day of receiving it.
Please provide photos/videos so we can assess and offer a suitable solution.
Requests made after 24 hours will not be eligible for replacement.